Last Updated: March 01,2012

Thank you for your purchase. We hope you are happy with your purchase. However. if you are not completely satisfied with your
purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our
return policy.


Standard shipping time for the countries covered by our delivery partners are presented below. Processing an order may take 2-3 days after which it is out for delivery.

Delivery time takes approximately 4 to 7 business days based on your location. The delivery time may be more or less due to your location, public holiday, climate condition or any other reason.


We do accept returns in respect to the following conditions:

– The item must have been sold on our online store

– The item shouldn’t have been used in any way

– The return or exchange request is made within 28 days of delivery

– The return is made within 14 days of the return or exchange request

To ask for a return, please contact our support using our helpdesk.

NOTE : For Return/Refund or Replacement Customer has to make Unboxing Video(Mandatory)


We do accept exchanges and they follow the same conditions as returns.

In order to ask for an exchange, please mention that you would like your item to be exchanged with another item when preparing your return with our support.

NOTE : For Return/Refund or Replacement Customer has to make Unboxing Video(Mandatory)


To return an item, place the item securely in its original packaging, and we will schedule a pickup from your delivered address after you have raised a refund/exchange request.

The item(s) will be picked up by our delivery partner and sent back to us at:

Attn: Returns

Ward No 3, Bilaspur. Khol Naukuchiatal Road,
Near Rama Lake Colony.

Bhimtal, Uttarakhand 263136


Return shipping charges will be paid or reimbursed by us.


After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least
ten (10) days from the receipt of your item to process your return or exchange. We will notify you by email when your return
has been processed


For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.


If you have any questions concerning our return policy, please contact us at:

+91 7817061515
support@plantsstor com